Success in the New Economic Reality

Learn about the importance of seeing clearly, thinking clearly, and acting clearly. Find out how SAP software and services can help your clear enterprise thrive regardless of the economic climate at any particular time. Request Free!

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Defining Your Audience: A Step-by-Step Guide to Creating Buyer Personas

The best communication begins with understanding what makes your prospects tick. If you don’t do this, the rest of your marketing doesn’t much matter. This white paper from an industry leader in online demand management lays out tried-and-true insights into audience identification and segmenting. It covers a step-by-step guide on how to: Uncover the key attributes of your most valuable customers Create buyer personas to help focus your marketing efforts on finding more of them Avoid wasting valuable resources on messages that won’t work Request Free!

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Best Practices in the Call Center: A Customer Touch-Point Methodology

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer “touch-points” must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. By tracking the interplay between these, you can more easily identify meaningful key performance indicators. Request Free!

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Truck Parts & Service

Founded in 1966, Truck Parts & Service is the oldest and only publication written and edited exclusively for the heavy-duty aftermarket. With a focus on business solutions, technical information and the latest news and product information, Truck Parts & Service helps readers keep customers’ trucks running by the most efficient and profitable means possible. Request Free!

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LEDs Magazine

LEDs Magazine is a bimonthly publication available by FREE subscription as an electronic (PDF) download. The magazine contains technical articles, case studies, application notes, product information, business and financial news, and a wide variety of other information relevant to the LED industry. Request Free!

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Turbomachinery International

Emphasis on various applications where gas turbines and related turbomachinery are used worldwide. Coverage includes the maintenance, overhaul and repair of gas turbines, steam turbines, compressors and all rotating equipment and turbomachinery. Request Free!

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Walls & Ceilings

We cover all aspects of the industry: drywall, lath and plaster, stucco, ceilings and acoustics, exterior insulation finish systems (EIFS), fireproofing, metal framing and architectural decorative ornamentation, insulation, windows/doors, trims/moldings, spray textures and paints. Request Free!

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The Embedded Processor for an Embedded World

The Intel® EP80579 Integrated Processor is an Intel architecture based System-on-a-chip (SoC) processor that is specifically designed to meet the challenging requirements of embedded markets.

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Designing an SMB Multi-Service Security Gateway Off-the-Shelf Building Blocks Accelerate Security Gateway Development

Despite the best efforts of security professionals, IT managers are extremely anxious about securing emails and internet downloads, curtailing hacker attempts and managing devices. Providing relief on these issues, equipment manufacturers are developing security routers that consolidate routing and multiple security functions and eliminate the need for several devices. These devices need to be low cost, easy to use and effective against many types of potential security breaches.

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Nettop Platform for 2008

This white paper provides a guideline for building a nettop platform for the worldwide sub-entry market segment using the Intel® Desktop Board D945GCLF with the Intel® Atom™ processor 200 series.

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