Intelligent Service Automation for the Oracle E-Business Suite

Learn how automating processes across Oracle and non-Oracle applications improve process integrity, audit trails, and employee productivity. Request Free!

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Managing Travel Spending in a Downturn

Whether it’s limiting overnight stays, working out a discount with a preferred airline, or sending fewer people on trips, most companies today are finding ways to make the most of the travel they still allow. Find out how you can save by: Implementing a more stringent approval process Taking advantage of discounts and bundled travel offers Spending on travel that has the most impact To learn how other companies are making their business travel decisions, download now for free. Request Free!

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Executive Insight: Multi-Sourcing

Although call center environments vary, most executives share two common goals for improving the frontline: to do things better, and to do them cheaper. In response to this overwhelming demand to do more with less, one of the most common solutions to “cheaper” has been to cut labor costs through labor arbitrage or multi-sourcing. But many executives have discovered after the fact that “cheaper” came at the expense of “better,” taking with it quality, and consequently, customer loyalty. To discover if it is possible to achieve the seemingly opposed goals of lower costs and consistent, quality service while multi-sourcing, inContact conducted a series of executive interviews. They asked what everyone wants to know, “Can it really be done? And, if so, how?” Read the result of this three month benchmarking study on multi-sourcing to uncover what leading organizations are doing to create a consistent level of service across all agent segments. Request Free!

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Government Product News

Government Product News serves government managers, engineers, administrators, department heads, and procurement professionals who specify, plan, and buy for city, county, state, and federal governments. Request Free!

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Paper, Film & Foil Converter

PFFC is a monthly magazine in which recognized experts and experienced staff assist converters around the world to become more efficient and profitable in their manufacturing and business practices through newsworthy information on technology, marketing, management trends, products and services. With a global perspective and commitment to editorial quality, no other publication covers the converting and package-printing market with the same expertise and analysis as PFFC . Request Free!

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Demo Video for Salesforce.com users from Ribbit – Voted Best Mobile App of 2008

Free demo video from Ribbit for Salesforce. Receive voicemail as SMS or email while on the go and respond immediately. Dictate meeting notes and email drafts from your cell phone: voice and text content automatically routes to Salesforce and email inbox. Organize voice messages in Salesforce mapped to leads, contacts and in progress deals. Check it out! For Salesforce.com customers ONLY. Request Free!

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Factoring Buyer’s Guide

Receive this FREE “Factoring” Buyer’s Guide along with complimentary, no obligation price quotes from multiple quality & independent commercial Factoring providers. Commercial Factoring can be helpful for many companies, regardless of business size or success. You can often factor more than you could borrow, provided you have valid invoices from reliable customers. By working with the right factoring company, you can relieve yourself of the hassles of collecting payment. Use this Factoring Buyer’s Guide to learn: How commercial factoring works The various pros and cons How to shop for the right provider What you can expect to pay for services Request Free!

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Medical Device Daily E-Newsletter

Start your day with their daily dose of news from MDDI and Devicelink! Request Free!

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Color Copiers Buyer’s Guide

Receive this FREE “Color Copiers” Buyer’s Guide along with complimentary, no obligation price quotes from multiple quality & independent Color Copiers providers. One of the main questions to ask when comparing multiple copier providers used to be whether you should buy a digital copier or analog machine. No longer: the answer now is a resounding “digital.” That’s because all color copy machines are digital and work much like a computer scanner connected to a laser printer. This Copiers Buyer’s Guide will help you learn everything you need to know to buy a business color copier – from deciding what you need, to choosing a dealer, to knowing how much you should pay. Request Free!

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Wireless Expense Management: Controlling the Invasion of Personal Cell Phones

Reduce Mobility Spend Cut Total Cost of Ownership This report provides insight on how enterprises are dealing with the costs of mobile devices. By understanding the cost structure of enterprise mobility, organizations are positioned to make educated decisions on handling the cost of smartphones, aircards, and other mobility costs. Request Free!

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